Question 1

IS THERE A DELIVERY FEE?

Accepted Answer

Yes. Delivery fees are based on your event location and will be clearly outlined in your custom quote.

Question 2

CAN YOU ACCOMMODATE DIETARY NEEDS AND ALLERGY RESTRICTIONS?

Accepted Answer

Yes. We’re happy to accommodate gluten-free, dairy-free, nut-free, vegetarian, and vegan preferences, as well as most allergy-related needs. Dietary requests are discussed during the quote process so we can thoughtfully plan menus and clearly label items when needed.

Question 3

WHAT IS YOUR SERVICE AREA?

Accepted Answer

PNW Artisan Boards proudly serves the greater Portland area and surrounding suburbs, with service available within approximately 1–1.5 hours of Happy Valley, Oregon.

Question 4

HOW FAR IN ADVANCE SHOULD I BOOK PNW ARTISAN BOARDS?

Accepted Answer

We recommend booking as soon as you know your event date to secure your spot. For events more than 30 days out, a $100 non-refundable deposit is required to reserve your date, with the remaining balance due 30 days before the event. For events 30 days or less from your date, payment in full is required to confirm your reservation.

Question 5

DO YOU OFFER RENTALS?

Accepted Answer

Yes! We offer tables and linens for your catering needs, though guest tables are not available. We also provide plateware, silverware, drinkware, and napkins—either as disposables or rentals for an additional fee. Rental fees also apply to serving ware, utensils, and decorative items such as risers or baskets. During the quote process, our team will review all available rental options with you to ensure your event is perfectly set.

Question 6

HOW MANY TIMES WILL WE MEET BEFORE OUR BIG EVENT?

Accepted Answer

As many times as you need! Our process is simple, collaborative, and stress-free. After connecting, you’ll complete a short catering survey to share key details, then we’ll schedule a call to review menu options, logistics, and your overall vision. When timing allows, we love meeting in person for coffee to dive deeper into design details. Beyond scheduled meetings, you’ll have unlimited access to us via call, text, or email throughout the planning process.

Question 7

DO YOU OFFER TASTINGS?

Accepted Answer

At this time, we do not offer tastings. However, our detailed quotes include photos, menu descriptions, and guidance to help you feel confident in your selections before booking.

Question 8

DO YOU HAVE A MINIMUM FOR LARGE EVENTS?

Accepted Answer

We do not! No two events are alike, so why should your menu or budget be? At PNW Artisan Boards, we offer bespoke catering experiences, tailored to your vision, guest count, and unique style.

Question 9

WHAT IS BESPOKE CATERING?

Accepted Answer

Bespoke [bə·spōk] adjective — Custom-made or designed specifically for an individual client. At PNW Artisan Boards, we believe no two events should ever look — or taste — the same. That’s why every menu we create is completely bespoke, designed around your vision, tastes, and style. Each menu & quote is designed just for you! Request a quote today!

Question 10

WHAT DO YOU OFFER?

Accepted Answer

We specialize in charcuterie, mobile snack and drink bar rentals, and dry-hire bartending services, serving both private and corporate events—from intimate gatherings to celebrations of up to 200 guests. Our offerings include a wide variety of options for Breakfast, Brunch, Lunch, Cocktail Hour, Dinner, and Dessert, all crafted to delight the palate and impress your guests.

Question 11

DO YOU OFFER FULL-SERVICE CATERING?

Accepted Answer

We provide a full-service buffet or family style catering experiences, meaning our team handles setup, styling, ongoing replenishment, and cleanup so you can stay present and enjoy your day. While we do not offer plated, individually served meals, or passed around hors d'oeuvres, our service is designed to feel seamless, elevated, and intentionally managed from start to finish.

Question 12

WHAT IS DRY-HIRE BARTENDING?

Accepted Answer

Dry-hire bartending means our team provides professional bartending services—including staff, setup, and service—but does not supply the alcohol. All of our bartenders are fully licensed and insured (OLCC permit), so you can enjoy your event safely and professionally. If you’d like bartending services, we’ll include all the details and options in your custom quote.

Question 13

DO YOU HAVE PRE-WEDDING OPTIONS?

Accepted Answer

Of course! Whether you are looking for food for an engagement party, bridal party, bachelor or bachelorette party, rehearsal dinner or even snacks to enjoy while your wedding party is getting ready, we've got you covered!

Question 14

ARE YOU LICENSED AND INSURED?

Accepted Answer

Yes. PNW Artisan Boards is fully licensed and insured. We carry general liability insurance through NEXT Insurance and hold a valid catering license with Multnomah County Health Department. All of our food is prepared in a licensed commercial kitchen in Portland, Oregon to ensure the highest standards of safety and compliance. And our Team Members have their OLCC Permit for Bartending Services.

Question 15

WHAT TYPE OF EVENTS DO YOU CATER?

Accepted Answer

PNW Artisan Boards caters celebrations of all kinds—big or small! Perfect for: 🍽️ Private Chef Experiences 🎓 Graduation Parties 🎂 Birthday Parties 💍 Engagement, Bridal & Bachelorette Parties 💒 Elopements, Rehearsal Dinners & Weddings 💐 Anniversary Parties 👶 Baby Showers 🎄 Holiday Parties 🎉 Retirement Parties 🏡 Welcome Home & Housewarming Parties 🤍 Celebration of Life Gatherings 🏆 Sports Banquets 🍎 School & Teacher Appreciation Events …and so much more! Whether it’s an intimate gathering or a large event of up to 200 guests, we create bespoke catering experiences tailored to your vision.

Question 16

WHAT DO YOU OFFER WITH YOUR MOBILE BAR RENTALS?

Accepted Answer

Our 5' mini mobile cart is the perfect size to take anywhere—and it’s not just for charcuterie! From brunch to late-night snacks, we can bring a variety of options to fuel your celebration. Some favorites include: Brunch: 🥯 Croissants, waffles, coffee & cocoa bars Late-night snacks: 🌽 Elote bowls, personal pizzas, mashed potato bar Lunch & Dinner: 🥪 Artisan sandwiches, soup & salad bar Desserts & Sweets: 🍫 Dessert bar, cannoli bar Drinks: 🍸 Cocktail bar, Cocoa, Coffee, Mocktails You name it, we can bring all the snacks to make your event memorable and delicious!

Question 17

DO YOU HAVE A STOREFRONT?

Accepted Answer

We do not have a permanent storefront. However, during market season (May–October), you can find us at local farmers markets across Oregon, where we pop up with our Modern Bistro offering fresh, delicious brunch and lunch options. Be sure to check our Market page in April for the full list of markets we’ll be attending this summer.

Question 18

WHAT IS YOUR REFUND & CANCELLATION POLICY?

Accepted Answer

A $100 deposit is required to reserve your date and is non-refundable. For events more than 30 days away, remaining payments are due 30 days before the event. For events within 30 days, full payment is required at the time of booking. Cancellations made more than 30 days in advance will forfeit the deposit only; cancellations made within 30 days of the event are non-refundable. In the case of unforeseen circumstances, we are happy to work with you to reschedule your event.

PNW Artisan Boards

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